Application and platform operations

Oracle EBS Managed Services

Integrated functional, technical, database and application-DBA support for stable Oracle E-Business Suite operations.

Apps · DBA · InfraCoverage
Incident · ChangeSupport
SLA · Patch · CapacityControl

Our approach

One accountable service across the EBS stack.

Veltech supports the complete EBS operating landscape—from business transactions and custom components to concurrent processing, workflow, database, integrations, patching and clones. The model reduces hand-offs and gives service owners a single view of health, risk and improvement.

Delivery journey

Transition safely, operate predictably, improve continuously

A staged transition protects business continuity while creating a reliable operational baseline.

  1. 01

    Discover estate

    Map modules, customizations, integrations, environments, jobs, dependencies and support risks.

  2. 02

    Transition

    Capture knowledge, access, runbooks, open issues, calendars and escalation paths.

  3. 03

    Baseline

    Establish health, performance, backup, security, patch and capacity baselines.

  4. 04

    Operate

    Deliver functional, technical, DBA and application-DBA support under service levels.

  5. 05

    Patch & protect

    Plan adop cycles, database and OS patching, testing, rollback and security remediation.

  6. 06

    Optimize

    Tune workloads, automate routine operations and reduce repeat incidents.

Connected workstreams

Control the complete outcome—not isolated activities.

Business, platform and transition responsibilities are managed as one coordinated delivery system.

EBS operations

Functional & technical

Finance, SCM, Procurement, Projects and HCM support with forms, workflows, interfaces, conversions, reports and controlled customizations.

01

Application platform

Application DBA

Concurrent Managers, Workflow Mailer, adop patching, cloning, AutoConfig, WebLogic, integrations, scheduled jobs and environment health.

02

Reliable foundation

Database & infrastructure

Oracle Database, RAC, ASM, Exadata/OCI, backup and recovery, performance, capacity, security and monitoring coordination.

03

Capability coverage

Depth across the operating landscape.

The scope is shaped around the client environment, priorities, controls and existing technology ecosystem.

01

Finance

GL, AP, AR, Assets, Cash Management, SLA and period-close support.

02

SCM & Procurement

Purchasing, Inventory, Order Management, sourcing and supplier flows.

03

Projects

Project costing, billing, capitalization and integration support.

04

HCM

Core HR, payroll interfaces, absence and employee lifecycle support.

05

Technical estate

Reports, interfaces, conversions, extensions, workflows and APIs.

06

EBS platform

Apps tier, database, middleware, batch, backup, monitoring and security.

What you receive

Clear outputs that support ownership.

Every engagement is designed to leave usable evidence, knowledge and a practical route forward.

01

Daily operational control

Health checks, batch monitoring, incident ownership and prioritized actions.

02

Patch and clone calendar

Planned application, database, OS and environment refresh activity.

03

Performance evidence

Workload trends, SQL/application diagnostics, capacity and tuning recommendations.

04

Audit-ready operations

Access, change, backup, restore, security and operational documentation.

✓

Delivery governance

Integrated service ownership across functional, technical, Apps DBA, DBA and cloud teams with severity-based escalation, change governance, patch planning and measurable continuous improvement.

Discuss EBS Managed Services

Turn the requirement into a controlled delivery plan.

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